Privacy Policy

FOMO Dispatch LLC (“FOMO Dispatch,” “we,” or “us”) operates the website at fomodispatch.com and provides truck dispatch services to owner-operators and small fleets. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding it.

By using our website or submitting a carrier application, you agree to this policy. If you do not agree, please do not use our website.

1. Information We Collect

Information You Provide Directly

When you submit a carrier application through our website, we collect:

• Name — your full name as the carrier or fleet owner
• Phone number — to contact you about your application
• MC Number — your FMCSA Motor Carrier authority number
• Number of trucks — to understand your fleet size
• Equipment type — the type of trailer(s) you operate
• Home location — the general area you run loads from

Information Collected Automatically

When you visit our website, our servers automatically log standard technical information:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL and exit page
• Date and time of your visit

This data is used for security monitoring and general traffic analysis. We do not currently use third-party analytics services such as Google Analytics.

Information We Do Not Collect

We do not collect payment card numbers, Social Security numbers, or government-issued ID numbers through this website. We do not collect sensitive personal information as defined under California law unless you voluntarily disclose it.

2. How We Use Your Information

We use the information we collect to:

• Review and respond to carrier applications
• Contact applicants by phone or text to discuss onboarding
• Book and manage loads on behalf of carriers we work with
• Maintain records required by FMCSA and applicable law
• Monitor and improve website performance and security
• Comply with legal obligations

We do not use your information for automated decision-making that produces legal effects on you. We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses a small number of cookies and browser storage. See our full Cookie Policy for a complete breakdown. In summary:

• Necessary:We store your cookie consent preference in your browser's localStorage so we do not repeat the consent prompt on every visit.
• Analytics: Not currently active. If we add analytics tools in the future, this policy will be updated and consent will be requested before any analytics cookies are set.
• Marketing: Not active on this site.

You can update your cookie preferences at any time using the Cookie Settings link in the footer of any page.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:

Service Providers

We may share your information with trusted vendors who help us operate our business — such as CRM platforms, communication tools, and IT providers. These vendors are contractually required to use your data only as directed by us.

Load Booking Operations

As a dispatch service, we present carrier credentials (including MC/DOT numbers) to brokers and shippers on load boards as part of booking freight on your behalf. This is inherent to the dispatch service.

Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of FOMO Dispatch, our carriers, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law.

You may request deletion of your personal information at any time (subject to legal retention requirements) by contacting us at the address below.

6. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. We honor the following rights for all users regardless of location.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know — request disclosure of the categories and specific pieces of personal information we hold about you
• Delete — request deletion of your personal information, subject to certain exceptions
• Correct — request correction of inaccurate personal information
• Opt Out of Sale/Sharing — we do not sell or share personal information for cross-context behavioral advertising
• Non-Discrimination — we will not penalize you for exercising any of these rights

To submit a request, email dispatch@fomodispatch.comwith the subject line “Privacy Request.” We will respond within 45 days of receiving a verifiable request.

All Other Users

Regardless of your location, you may contact us to request access to, correction of, or deletion of your personal information. We will make reasonable efforts to comply consistent with applicable law.

7. Children's Privacy

Our website is intended for adults in the commercial trucking industry. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above. Your continued use of the website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

9. Contact Us

For privacy-related questions or requests, reach us at:

Please use the subject line “Privacy Request” so we can route your message correctly. We will confirm receipt within 5 business days.